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I can print a test page fine, but when I ask to print a pdf I just get blank pages. Please help
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7 Replies 7 Adobe Employee ,/t5/acrobat-reader-discussions/all-of-a-sudden-pdf-s-are-printing-blank-pages/m-p/10016627#M44440 Jul 31, 2018 Jul 31, 2018
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We're sorry for the delayed response and inconvenience caused. As per the description above, you are not able to print a PDF as you are getting blank pages, Is that correct?
Are you trying to print the PDF file from Adobe Reader desktop application or from a browser? Try the troubleshooting steps from the following Adobe article Troubleshoot PDF printing in Acrobat and Reader
Also, select ' Documents ' in 'Comments & Forms' in the Print Dialog box. Have you tried printing other PDF files? Is it specific to one PDF or with all the PDF files?
Make sure that you have the latest version of Adobe Reader installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader and try printing.
Install the latest printer driver and firmware. What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC
Is it a Mac or Windows machine and what is the version of OS installed? What is the make and model of the printer installed?
Let us know how it goes and share your observation.